Privacy & Cookies Policy

1 - Privacy Policy

July Bags ("we", "our", "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from [www.julybags.co.uk].

Information We Collect
We may collect the following information:

Personal details such as name, email, phone number, billing and shipping address.

Payment details (processed securely by third-party providers – we do not store full card information).

Order history and customer service communications.

Technical data such as IP address, browser type, and device information.

How We Use Your Information
We use your data to:

Process and deliver your orders.

Communicate with you regarding your order or enquiries.

Improve our services and website.

Comply with legal obligations.

Send marketing emails if you have provided explicit consent (you may unsubscribe at any time).

Sharing Your Information
We do not sell your personal information. We may share your details only with:

Payment processors (to complete transactions).

Delivery partners (to ship your order).

Service providers who help us operate our business (e.g., IT support).
All partners are required to keep your data safe.

Your Rights
Under UK and EU data protection law, you have the right to:

Access, update, or correct your personal information.

Request deletion of your data (unless we are legally required to keep it).

Withdraw consent for marketing communications.

File a complaint with the UK Information Commissioner’s Office (ICO).

Data Retention
We will keep your information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer period is required by law.

2 - Cookies Policy

Our website uses cookies to enhance your browsing experience.

What Are Cookies?
Cookies are small files placed on your device when you visit our site. They help us recognise your browser and store certain information.

Types of Cookies We Use

Essential cookies – Required for the website to function (e.g., checkout process).

Performance cookies – Help us understand how visitors use the site so we can improve it.

Functional cookies – Remember your preferences such as language or currency.

Advertising cookies – May be used to deliver personalised ads (only with your consent).

Managing Cookies
You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of our website.

Consent
By using our website, you agree to the use of cookies in accordance with this policy.